By paying your deposit you are accepting the following terms and conditions:
Booking
1. Your booking is confirmed once you have paid a non-refundable deposit of £100
2. Booking will be confirmed via email.
3. Any special requests must be confirmed at time of booking, this includes and is not limited to accessible rooms, single rooms, special requirements and assistance that may be required. Although The Singing Retreat will endeavour to meet any special requirements, it may not always be guaranteed.
4. If you have a medical condition or a disability that The Singing Retreat need to know about, this needs to be stated during the booking process via email.
Changes to your booking
1. Any requests for changes to your booking needs to be made via email.
2. If you'd like to transfer your place to another person, this needs to be confirmed via email.
Balance
1. A non-refundable deposit of £100 is required to secure your place on the retreat.
2. The remaining balance must be received no later than 12 weeks before the retreat commencement date.
3. All payments need to be received via BACs and bank details will be emailed to you on booking.
Cancellation by you
1. Should you need to cancel your place on the retreat, please advise in writing immediately via email to thesingingretreat@gmail.com
2. The following cancellations charge will apply:
A non-refundable deposit of £100 is required on booking.
If notice of cancellation is received 0- 8 weeks prior to retreat commencement date - 100% of remaining balance is forfeited.
Cancellation by the Singing Retreat
If the Singing Retreat has to cancel due to the retreat not being viable due to low numbers then you will receive full compensation of your deposit. The Singing Retreat will decide before your remaining balance is due whether the retreat is viable or not.
If The Singing Retreat has to cancel due to illness and unforeseen circumstances, then the Singing Retreat will endeavour to reschedule a retreat to run at a later date. Where possible, if the Singing Retreat has to cancel and the retreat cannot run at all, then you will receive compensation for this. If there needs to be a change made in order for the retreat to run, then any significant changes that may impact the weekend will be notified to you.
If the retreat has to be cancelled due to circumstances out of the Singing Retreat's control, such as force majeure, then The Singing Retreat will endeavour to reschedule the event at a later date. Such events under force majeure may include a pandemic, or in extreme circumstances; war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside the control of the singing retreat.